Privacy Policy

Effective Date: 01.11.2022.

At IntegratingMe d.o.o. (registered in Bosnia and Herzegovina under UIN: 4203049870003) we value the privacy of our users and are committed to protecting their personal information. This privacy policy explains how we collect, use, and share information about you when you use our website, mobile application, and any other services we offer (collectively, the "Services").

Personal Data Gathering and Protection Statement

We may collect personal and non-personal information about you when you use the Services. Personal information is any information that can be used to identify you, such as your name, email address, and phone number. Non-personal information is information that cannot be used to identify you, such as anonymous usage data and general demographics.

We may collect data in the following way:

- Information you provide: We may collect personal information that you voluntarily provide to us, such as when you create an account or contact us for support.
- Information we collect automatically: We may collect non-personal information about your use of the Services through the use of cookies and other tracking technologies. This information may include your IP address, device type, and browsing history.
- Information from third parties: We may receive information about you from third parties, such as social media platforms and partners that offer our Services.

We are committed to provide service of protection of our customer's personal data in a way that we collect only essential basic information about our buyers that are necessary for fulfilling our obligations. We also inform our customers about the way we collect information and regularly give customers an option about how their information will be used, including the possibility to decide whether their name should be included or omitted from the lists used for marketing campaigns.
All user information are strictly guarded and are available only to the employees who need those information for completing the job.
All our employees and business partners are responsible to follow the principles of confidentiality protection.

Use of Information

We use the information we collect for the following purposes:

- To provide and improve the Services: We use the information we collect to operate and improve the Services.
- To communicate with you: We may use the information we collect to send you updates, newsletters, and other communications.
- To personalize your experience: We may use the information we collect to personalize your experience on the Services.

Sharing of Information

Personal Data:

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With third-party service providers: We may share your information with third parties that provide services on our behalf, such as hosting and maintenance, analytics, and marketing.
In response to legal requests: We may share your information in response to a subpoena, court order, or other legal requests.
To protect the rights and safety of our users: We may share your information if we believe it is necessary to prevent harm or loss or to enforce our terms of service.

We use the Personal Data you provide to us for the following purposes:

to help us communicate with you, such as to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers;
to provide our services to you or to the owner of the account associated with the device you use;
to operate, maintain, and improve our Website and Services;
to comply with applicable legal requirements; and
to enforce our Terms of Use and otherwise protect our interests;
as otherwise disclosed at the time such information is collected.

We may also use any Personal Data you provide to us when registering for our services on our Website or purchasing a product on our Website to advertise or market other products or services that we think may be of interest to you.

Security of Information

We take steps to protect the security of your personal information and to ensure that it is not accessed by unauthorized parties. However, we cannot guarantee the security of your information and you should take precautions to protect your personal information, such as using a strong password and not sharing it with others.

Creditcard Purchase Security Statement

Confidentiality of your information is protected and secured by using TLS encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer.
This enables a secure data transfer and prevents unauthorized data access during communication between user and Monri WebPay Payment Gateway and vice versa.
Monri WebPay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access.
Monri Payments is PCI DSS Level 1 certified payment service provider.
Credit card numbers are not stored by Merchant and are not available to unauthorized personnel.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the revised policy on our website. We encourage you to review this policy regularly for any updates or changes.

Contact Us

If you have any questions about this privacy policy or our handling of your personal information, please contact us by:

Email: at [email protected]
Phone (from BA): +387 60 322 8049
Phone (from EU/UK): +44 7700 160920
Phone (from USA): +1 844 554 2321

or by mail at:

IntegratingMe d.o.o.
Halilovići 16
71000 Sarajevo, BA